The Supplier Performance Management (SPM) Department is a key participant in the start-up and execution of our clinical studies. We support clinical study activities across all regions through the evaluation, selection and management of service providers. We also manage clinical study related contracts, including those with Clinical Research Organisations (CROs), Central & Specialist Laboratories and other technical service providers. In addition we provide budgets for patient fees paid to investigators, hospitals and consultants across Europe, ensuring they are in line with industry benchmarks for fair market value.