PRIVACY STATEMENT FOR HEALTH CARE PROFESSIONALS

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  • 1. In what instances does Amgen collect personal information about you?
    • When you interact with Amgen staff members or our representatives;
    • When you participate in, or request to be considered for Amgen-related activities, such as clinical trials, advisory boards or consultancies;
    • When you register for an Amgen-sponsored event (including online events); and
    • When you contact us for medical information, safety or quality issues.
    • From Amgen or Third Party websites or apps where we are asking you to provide personal data, as described in the respective Privacy Policy. When you are participating in an event or congress, Amgen may receive your personal information from the organizer as described by their Privacy Policy.
    • In addition, Amgen is regularly provided with professional information about Health Care Professionals in Europe from a third party service provider. Amgen takes steps to ensure that the information it receives has been collected and transferred in compliance with applicable privacy laws.
  • 2. Why does Amgen process information about you?

    Amgen processes personal information about you for different purposes depending on the type of interaction we have with you and using different legitimate grounds provided in the privacy regulation such as: legitimate interest, consent, manage and comply with a contract, legal and regulatory obligations.

    Amgen’s legitimate business purposes
    Processing activities
    • Amgen’s professional and scientific activities
    • Promote and assess Amgen’s products and services
    • Interaction with Amgen’s field staff.
    • Participation in professional meetings and congresses.
    • Respond to request for medical information.
    • Identify and engage with you as scientific expert or professional leader.
    Manage and comply with a contract
    • To pay you for services or reimburse your expenses.
    • To assist you in planning trips related to Amgen’s business or products.
    • To manage your participation in clinical trials.
    Comply with Legal and regulatory obligations

      Safety reporting adverse events: regulations No 1235/2010 and n°520/2012.

      Clinical Trials: regulation No 536/2014 on clinical trials on medicinal products for human use.

    Consent
    • Participation in online surveys and services or apps.
    • Consent you provide to our third party providers (e.g. Cegedim)
    • Transparency on disclosure.
  • 3. What kind of personal information do we process?

    Depending on the purposes for which personal information is collected, Amgen may process:

    • Your name;
    • Your contact information such as address, email or telephone number;
    • Your professional information such as areas of specialization and experience;
    • Dates and brief summary of interactions with Amgen’s sales representatives or medical staff; and
    • Financial and banking information, but only if necessary to pay you for services or reimburse your expenses.
    • Professional registration number
    • The request you made and whatever data are necessary to fulfill this request (e.g.; date of travel for Congress)
  • 4. Who can access personal information about you?

    Depending on the purposes for which personal information is collected, such information may be accessed by:

    • Authorized staff from Amgen or its representatives acting on Amgen’s behalf, subject to applicable privacy laws;
    • Regulatory authorities and ethics committees or other third parties pursuant to applicable laws;
    • Third parties processing personal information as a data processor under Amgen’s instruction (for example, a travel service or a clinical research organization); and
    • Third parties with which Amgen collaborates (for example, other pharmaceutical companies), but only after taking reasonable steps to ensure that we can share such information in compliance with applicable privacy laws.
  • 5. Where is information about you being processed?

    Amgen is a multi-national company headquartered in the United States. Amgen maintains data centers around the world, including in the European Union and the United States. Amgen may process personal information in global databases that can be accessed by authorized Amgen personnel worldwide.

    Transfers outside of the United Kingdom are made in accordance with applicable privacy laws. Regardless of where your personal information is collected or processed, Amgen maintains and shall ensure that service providers maintain appropriate administrative, technical and physical safeguards to protect information about you.

    Recipients
    Safeguards used to transfer personal information to countries not declared adequate by the UK Government
    Additional information
    Amgen’s group of companies
    Amgen’s UK Binding Corporate Rules
    Amgen’s UK Binding Corporate Rules (BCRs) are available by clicking here.

    For information on Amgen’s UK BCRs or to file a complaint about the processing of your personal information in violation of the UK BCRs please visit: www.amgen.com/bcr
    Vendors processing personal data under Amgen’s instructions.
    Model Contracts (Standard Contractual Clauses) in a form approved by the UK Government

    For information on Model Contracts, including the content of Model Contracts, please visit: https://ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/international-transfers-after-uk-exit/sccs-after-transition-period/

  • 6. Retention of your personal information

    Amgen process your personal data for the period necessary to fulfill the purposes outlined in this privacy notice and to preserve your personal information in accordance with the provisions of relevant laws and regulations.

    The criteria followed is determined by:

    • The purpose of the data collected and the fulfillment of that purpose.
    • The ground on which the data are being collected : e.g. in case of consent, you can revoke it at any time.
    • Mandatory retention periods provided by contractual and regulatory requirements.

    If you wish to receive more information on a specific processing, please contact the Data Protection Officer at Amgen Ltd, Cambridge Science Park, 216, Milton, Cambridge CB4 0WA, United Kingdom or at Amgen Ireland Ltd, 21 Northwood Court, Dublin 9, Ireland or privacy@amgen.com

  • 7. How can you access, correct or delete the personal information about you that we process?

    For any requests or questions including how to access, correct or delete personal information about you, please contact Amgen’s Data Protection Officer at privacyoffice@amgen.com or at AMGEN Ltd, Cambridge Science Park, 216, Milton, Cambridge CB4 0WA, United Kingdom or at AMGEN Ireland Ltd, 21 Northwood Court, DUBLIN 9, Ireland.

  • 8. How can you exercise the right to data portability?

    According to the right to data portability you can receive your personal data that you provide to Amgen in a structured, commonly used and machine-readable format.

    Notice that this right applies subject to certain conditions and can be requested by contacting Amgen’s Privacy Office at privacyoffice@amgen.com

  • 9. How can you lodge a complaint with the ICO?

    You have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at https://ico.org.uk/make-a-complaint/

  • 10. How can you contact the Data Protection Officer

    Data Protection Officer at AMGEN Ltd, Cambridge Science Park, 216, Milton, Cambridge CB4 0WA, United Kingdom or at AMGEN Ireland Ltd, 21 Northwood Court, DUBLIN 9, Ireland or privacyoffice@amgen.com.

Updated November 2021